Kurum Yazarı "Gül, İsa" PubMed İndeksli Yayınlar Koleksiyonu İçin Listeleme
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Service quality, outpatient satisfaction and loyalty in community pharmacies in Turkey: A structural equation modeling approach
Gül, İsa; Helvacıoğlu, Ender Tunçer; Saraçlı, Sinan (Elsevier Inc., 2023)Background: The sustainability of community pharmacy services is dependent on service quality, patient satisfaction, and patient loyalty. While community pharmacies are perceived as medical units in terms of drug dispensing, ...